We are committed to protecting the privacy of personal information we collect in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What personal information we collect
We may collect:
- Name, job title, organisation
- Contact details (email, phone, postal address)
- Information you provide when you enquire about or engage our services
- Information needed to deliver consulting work (e.g. project details, meeting notes)
- Payment and billing information
- Information collected through our website or contact forms (if applicable), including IP address and cookies
- Any other information you choose to give us
We only collect information that is reasonably necessary for our functions and activities.
2. How we collect information
We collect information:
- Directly from you (email, phone, meetings, forms, contracts)
- From your organisation when you are a contact person for a client
- From publicly available sources where relevant to our work
- Automatically when you use our website (if we operate one)
If we receive personal information we did not ask for, we will deal with it in accordance with the APPs.
3. Why we collect and how we use personal information
We collect and use personal information to:
- Respond to enquiries and provide consulting services
- Manage client relationships and projects
- Send invoices and process payments
- Meet legal, contractual and professional obligations
- Improve our services
- Communicate with you about our work (you can opt out of marketing at any time)
We will not use your information for purposes that are unrelated to those above unless we have your consent or the law requires or allows it.
4. Who we disclose information to
We may share personal information with:
- Service providers who help us operate (e.g. IT, accounting, cloud storage, email) — they are required to keep it confidential
- Professional advisers (lawyers, accountants)
- Government agencies or regulators when required by law
- Other parties with your consent or as permitted by law
We do not sell personal information.
5. Storage and security
We store information electronically (and sometimes in paper form) and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. This includes access controls, secure systems and limited access to those who need it. We keep information only as long as it is needed for the purpose it was collected, or as required by law (for example tax and professional records).
6. Access and correction
You may request access to the personal information we hold about you or ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond within a reasonable time. In some cases, we may refuse access (for example if it would unreasonably impact someone else’s privacy). If we refuse, we will tell you why (unless it would be unreasonable to do so) and how you can complain.
7. Cookies and website (if applicable)
If we operate a website, it may use cookies or similar technologies for basic functionality and analytics. You can usually control cookies through your browser settings.
8. Complaints
If you believe we have not handled your personal information in accordance with this policy or the APPs, please contact us first. We will investigate and respond. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC):
Website: oaic.gov.au
Phone: 1300 363 992
9. Changes to this policy
We may update this policy from time to time. The current version will be available on request or on our website (when published).
10. Contact us
Email: oluodeleye@xprimus.com.au
Phone: 0414320755
Postal address: 159 Dick Ward Drive, Coconut Grove, NT 0810